You may select the following delivery options at the checkout.
UK (Mainland) Standard: £3.95
(approx 3-5 Working Days)
UK (Mainland) Next Day: £5.95
(Does not include the Highlands)
UK Isles (Northern Ireland, Channel Islands, IOW & Guernsey) Standard: £4.95
(4-5 Working Days)
Local European Countries:
(*approx 5-8 days) £17.95
Other European Countries:
Cyprus & Malta
(approx 7-12 days) £29.95
USA & Australia:
(*approx 8-12 days) £49.95
* Orders placed after 2pm on Friday will be sent out the following Monday (Tuesday/Wednesday
in the case of a bank holiday)
In the event that you are not home to sign for the parcel, a card should be left either to arrange
another date or for collection (where possible).
When & Where does the free delivery apply? (NEXT DAY DELIVERY)
Our *Free Delivery Offer over £75 offer only applies within the UK Mainland. e.g. England, Scotland &
Wales (for the Highlands of Scotland, delivery is free but cannot be serviced next day). It does not
apply to any off shore islands such as Northern Ireland, Shetland Islands etc.
Order value must be over £75 (not including delivery) in order to take advantage of our offer.
* Exceptions to FREE Delivery
• Where items are returned for refund and the new order value falls below £75 then the
appropriate delivery charge will be applied.
• Free delivery is not applicable in conjunction with any offers i.e. sale period, discount offers,
If you are not satisfied with any of our products then simply return them back within 14 days of receipt, goods will no longer be accepted after 14 days, (this does not affect your statutory rights).
Goods will only be accepted that are in a saleable condition with all tags attached and where possible with the original packaging.
Please enclose the returns invoice in your parcel, failure to do this will result in delay or us not being able to deal with your refund or exchange.
Please state clearly on the reverse side of the invoice what you would like either a refund or an exchange. For UK Mainland customers only, we will dispatch your first exchange on any given order free of charge, for any further exchanges on the same order there will be a delivery charge of £3.95.
For overseas customers re-delivery charges apply for this service.
Please make sure that all items are packed as they are delivery and securely fastened and are sent back via reputable courier. We cannot be held responsible for any goods lost during their return back to us.
Online Returns Address:-
Big Tall Clothing
Once we have received yours returns we will deal with your request as quickly as possible. If you require any further help on returns please feel free to contact us via email on the following link firstname.lastname@example.org
UNDERWEAR and SWIM SHORTS CANNOT BE RETURNED UNDER ANY CIRCUMSTANCES ONCE DISPATCHED